LUK Knives Website & Enquiries Submission Privacy Policy
Last Updated: March 2023
Liuzhou Lian United Knives Co., Ltd. (hereafter referred to as “LUK Knives” or “LUK”) adopts this Privacy Policy in regards to the use of the LUK Knives Website (including luk-knife.com and its informational sub-pages, and submissions through the pages). If you have questions about a specific LUK product or service, please refer to the privacy policy for the applicable product or service.
Thank you for visiting the LUK Knives Website! We respect your privacy and appreciate your trust and confidence in us.
This privacy policy (“Privacy Policy”) explains the when, how and why when it comes to processing of your personal information on the luk-knife.com website and its sub-domains for information introductions, as well as any enquiries submitted through the pages, and sets out your choices and rights in relation to that information. Please read this carefully – it is very important for you to understand how we collect and use your information, and how you can manage it.
If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Website. By continuing to use the Website you are acknowledging our rules regarding your personal information as described in this Privacy Policy.
1. The Types of Personal Information We Use
This section describes the different types of personal information we collect from you and how we collect it. If you would like to know more about specific types of data and how we use that data, please see the section entitled "How we use your personal information" below.
The following is a high-level summary of the types of personal information we use:
Information you provide to us
When you submit an enquiry via the pages on our Website or contact us using the contact information specified in this Privacy Policy, you provide us with certain information in relation to your enquiry.
Cookies
We use Cookies (“Cookies”) to enhance your experience using the Website. Cookies are small data files placed on your device when it is used to visit the Website or otherwise access our online content.
Cookies may be used for many purposes, including, without limitation, letting you navigate between pages efficiently, remembering you and your preferences, tracking your visits to our web pages and generally improving the user experience.
You have the right to choose whether or not to enable Cookies. If you choose to disable Cookies on your device, some features of the Website may not function properly.
Children
Children must not use the Website for any purpose, except where their parent or guardian has provided consent.
By children, we mean users under the age of 18 years old.
We do not knowingly collect personal information from children for any purpose. If you believe that we have personal information of a child without parental/guardian consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us at barry@luk-knife.com and we will delete such information.
2. How We Use Your Personal Information
This section provides more detail on the types of personal information we collect from you and why.
When you submit an enquiry to us, in order to contact you and handle your questions, we will in accordance with the law only collect information that is strictly necessary and will not use it for other services. The specific information collected is as follows:
Enquiry Information:
1) Name
2) Company name
3) Email address
4) Phone number
5) Application industry
6) Message (enquiry detail)
Use:
We use this information to understand who is making the enquiry, what the enquiry relates to and to contact the person who made the enquiry.
3. How We Store and Share Your Personal Information
Your personal information is processed by our servers located in the People’s Republic of China. Our web maintenance and operation team, and our technical team, are located in the People’s Republic of China.
We will follow legal provisions and regulations strictly, and will take strict and secure protective measures to safeguard your rights in accordance with this Privacy Policy.
Only where reasonably necessary will we share your personal information. Situations where this occur are:
1) Regulators, judicial authorities and law enforcement agencies, and other third parties for safety, security, or compliance with the law. There are circumstances in which we are legally required to disclose information about you to authorities, such as to comply with a legal obligation or processes, enforce our terms, address issues relating to security or fraud, or protect our users. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. We are usually prohibited from notifying you of any such disclosures by the terms of the legal process. We may seek your consent to disclose information in response to a governmental entity’s request when that governmental entity has not provided the required subpoena, court order, or search warrant. We may also disclose your information to:
i. enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;
ii. detect, prevent or otherwise address security, fraud or technical issues; or
iii. protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).
2) A third party that acquires all or substantially all of us or our business. We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organize any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any new owner or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in such sale or transfer.
4. The Security of Your Personal Information
We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via sending emails, announcements, etc.
5. Third Party Analytics Providers and Ad Servers
The Website may contain content served by third parties and we work with vendors (including network advertisers, ad agencies, and analytics companies) to provide us with information regarding traffic on the Website, to serve advertisements, including our advertisements elsewhere online, and to provide us with information regarding the use of the Website and the effectiveness of our advertisements. For example, if you clicked on one of our advertisements that led you to the Website, our service provider(s) may be able to tell us information about your interaction, such as, but not limited to: which advertisement you clicked on, where you were viewing the advertisement, how often you viewed or clicked on it, and so forth.
In connection with serving content and providing analytics and advertising services, third parties may collect certain information about your visits to the Website or other websites. Some of these parties may collect personal information when you visit the Website or other websites or services. These third parties may set and access their own tracking technologies (including cookies and web beacons) and may otherwise collect or have access to your Device Identifier, Site Usage Information, and related information about you. Cookies and web beacons, including those set by third party network advertisers, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times, and to conduct research regarding the usefulness of certain advertisements to you. We may share Device Identifier and Site Usage Information about visitors with third party advertising companies, analytics providers, and other vendors for similar purposes.
6. Third Party Content, Links to Other Sites, and Website Content Found Outside of the Website
Certain content on the Website may be hosted and served by third parties and the Website may contain links to third party websites that LUK Knives does not control. The Website may also contain certain third party content or applications. In addition, LUK Knives widgets or other LUK Knives content may be included on web pages and websites that are not associated with LUK Knives and over which we have no control. These third parties may collect Site Usage Information through the use of their own cookies and web beacons, independently collect data or solicit Personal Information, and may have the ability to track your use of their sites and services. LUK Knives is not responsible for the privacy practices employed by any third party.
7. Your Rights
You have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations). You may request access or corrections to the data we process about you.
To exercise any of your rights, please contact us at barry@luk-knife.com
Note, however, that information you update or change may persist internally or for LUK’s administrative purposes. It is not always possible to completely remove or delete all of your information from our databases and residual data may remain on backup media or for other reasons.
8. Contact & Complaints
Questions, comments and requests regarding this Privacy Policy are welcome. We have set up a personal data protection team and assigned a designated personal data protection officer. If you have any questions, complaints, or suggestions about this Privacy Policy or data protection-related matters, please contact the data protection officer (the person in charge of personal data protection) for purposes of compliance with the applicable privacy law. The data protection officer can be contacted at barry@luk-knife.com
In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at barry@luk-knife.com and we will endeavour to deal with your request as soon as possible.
9. Changes
If we make any changes to this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.
